We need to select or replace a business system.
Selecting or replacing a business system — ERP, CRM, a line-of-business platform — carries risk that goes well beyond picking a vendor. Most implementation projects that go off the rails do so because the business need wasn't clearly defined before shopping for solutions, or because integration between systems wasn't planned from the start.
eBits acts as an independent advisor throughout the process — from defining requirements through to go-live — so the solution you choose actually serves your business objectives, not the other way around.
This work sits in the second phase of our Kaizen-inspired approach — Transform — putting the right foundations in place and regaining control of the tools that support your operations. Whether the chosen solution comes from the market or from a custom build with axIAgo, the goal stays the same: a system that serves your processes, not one you have to work around.
| Situation | eBits response |
|---|---|
| A market solution addresses the need | Select it and support its implementation |
| Several systems must work together | Orchestrate their integration and data governance |
| No solution adequately addresses the need | Evaluate a specialized design with axIAgo or a partner |
A technology project must be led by business objectives, supported by operations and enabled by technology.
Document business processes and functional and technical requirements.
Identify and compare relevant solutions against objective criteria.
Structure demos, contract negotiation and the final choice.
Support configuration, integration, testing and deployment.
No. Our independence is structural: we receive no commission or discount from software publishers or integrators, which lets us recommend the solution that actually serves your objectives.
Both, depending on your needs. Some clients bring us in for selection only; others for the full journey through to deployment.
We assess whether a custom build makes sense, working with axIAgo or a technical partner, rather than forcing a bad compromise.
Yes, always. Our role is to support your teams, not replace them.